Divine Style Cantilever Parasol & G-Blocs Base Bundle

Missing Parts
  1. I have only received the base weights or parasol
    1. Your item is shipped in two boxes. Sometimes one box can be delayed in the carrier networks. Please wait 3 working days for the missing component to arrive.
Note: Usually each box will have a different tracking number
  1. If you require the tracking number of the missing component, please email us at [email protected] with your Amazon order number advising which item is missing.
  2. If you require the missing component urgently, please email us with your Amazon order number so we can assist further.
  3. If you are missing the base weights or parasol and more than 3 working days have elapsed, please email us at [email protected] with your Amazon order number so we can investigate and provide additional support.
  1. I have received the base weights and parasol but I am missing other parts
    1. If it is the rainproof cover you are missing, please check the parasol box carefully as it should be in there with the parasol
    2. If you haven’t already please carefully check the product instructions under the section labelled “IMPORTANT – Part Check”
    3. If it is any other item or component that is missing please email us at [email protected] with your Amazon order number. Please in your email state which item(s) is/are missing. E.g A Cross-base Piece 1
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